Accessibility

Please reach out to a Guest Services staff member for inquiries regarding disability services while at RingCentral Coliseum. Visit our Accessibility page for more information.

Address

Oakland Arena & RingCentral Coliseum
7000 Coliseum Way
Oakland, CA 94621

ASM Global

The Coliseum Complex is jointly owned by the City of Oakland and Alameda County and managed by ASM Global. ASM Global, operates and consults with more than 300 of the world’s preeminent venues across five continents, providing complete venue management services including operations, guest services, ticketing, culinary services, content development, sales and marketing.

ASM Offices

ASM Global provides complete facility management and maintenance for RingCentral Coliseum. For assistance or call (510) 569-2121.

Alcohol

Beverages of any kind may not be brought into RingCentral Coliseum. Alcoholic beverages are available at concession stands, beverage carts and clubs throughout the Coliseum. A valid government-issued photo ID is required to purchase alcohol.

Animals

The only animals permitted at the Coliseum are certified service animals. Owners must have appropriate certification in their possession. Service animals in training will not be permitted to enter Oakland Arena and RingCentral Coliseum unless they are authorized in advance.

ATM

ATM Machines are located in the following sections:

Oakland Arena and RingCentral Coliseum Main Plaza
(Directly across from the Box Office by the West Side Club Suite Entrance)

  • 100 Level concourse: 113, 120, 134, 141, 142
  • 200 Level concourse: 218, 238, 244
  • 300 Level concourse: 318
  • Inside coliseum gates B, C & D

Bag Check

Bag check is available at most events and is usually located at the North and South entrances of Oakland Arena for Coliseum events. There is a $10 fee per each checked bag. We accept cash and credit cards. Bag Check service will close 30 minutes after each game or event. Any items not claimed will be sent to Lost & Found for a maximum of 30 days. RingCentral Coliseum and its agents are not liable for any damage to items left at Bag Check. Bag Check will not accept items of unusual value or those exceeding $100.

Bag Policy

For All Non-athletics Coliseum Events

Bags larger than 14"X14"X6" and backpacks of any size are not allowed inside RingCentral Coliseum.

For Oakland Athletics Events

The A's offer bag check to guests who may have items that are not allowed into the stadium, or whose bags dimensions exceed 16" x 16" x 8". Bag Check is located outside the stadium near D Gate, at the kiosk on the north side of the property. Bag Check opens when the stadium gates open until approximately the bottom of the 2nd inning. Bag Check will reopen near the top of the 7th inning and closes 20 minutes after the final out.

BART

Access to RingCentral Coliseum via Bay Area Rapid Transit (BART) is available by exiting at the Coliseum/Airport BART Station on the Fremont/Richmond line and Dublin/Pleasanton line. There are additional ramps leading to the north lot (A Gate) and to the south lot (B Gate). BART service from the Coliseum runs with the last train leaving at approximately midnight. For more information visit Bart.gov.

Ball Retrievers

For the safety of our guests, ball retrievers are not permitted in the Coliseum during A's games. Ball retrievers confiscated inside the Coliseum will not be returned.

Banners & Signs

RingCentral Coliseum Management reserves the right to remove any signs or banners at any time. Each sign and banner must comply with the guest code of conduct. Signs and banners may be displayed at games as long as:

  • They do not obstruct the sight line of another guest
  • They are not larger than 3' tall x 6' wide
  • They are not in the field of play.
  • They do not cover up any existing signage.
  • They are not commercial in nature.
  • They do not contain obscene or inflammatory language
  • They are not paraded around RingCentral Coliseum.
  • They are not in poor taste as determined in sole discretion of coliseum management.

Baseball Bats

RingCentral Coliseum management reserves the right to remove any bats from the stadium at any time. Baseball bats are permitted for autographs before the game only. Once the batting cage is pulled (45 min. before game time), all bats must be checked in at the Security Office in Section 126 for pick up after the game.

Bicycle Parking

Bicycle parking is available below the flagpoles located in the north parking lot (near F Lot) and south parking lot (near E Lot).

Bike Patrol

For assistance and safety in the parking lots, RingCentral Coliseum provides bike patrol units at all games. Bike Patrol Officers will have the capacity to serve guests as escorts to their cars, contacting and locating AAA, and monitoring the parking lots.

Box Office

Hours of Operation

  • Monday-Friday 12pm-5pm
  • Saturday - Closed
  • Sunday - Closed

Types of Payment Accepted

  • Cash, Visa, AMEX, MasterCard

For Oakland A's games:

The A's Ticket Services Office is on the Westside Plaza and is open Monday-Friday 10am - 4 pm and on game days beginning three (3) hours prior to game time until the middle of the 7th inning.

The Ticket Services Office is accessible from inside the stadium via the ramp behind Section 113 or Section 120, or from outside the stadium on the Westside Plaza, across from the Arena Box Office.

Ticket Services handles the following:

  • Situations that require re-seating.
  • Ticket related concerns.
  • Season Ticket exchanges and questions.
  • Problems that may arise with the ticket scan upon entry.

In order to avoid long lines, only day-of-game problems should be directed to Ticket Services. General ticket questions and purchases should be handled at the C and D Gate ticket windows outside the stadium. Persons inside the ballpark that wish to purchase Season Tickets and Group Tickets should visit the Ticket Sales table behind Section 114. Issues regarding promotional items and other non-ticket related problems should be directed to the Guest Services Office at section 126.

Brooms, Sticks & Poles

For the safety of our guests, brooms, sticks and poles are not permitted at the coliseum. On days that the A's are going for a sweep, small whiskbrooms will be permitted. Brooms may not exceed four feet in height. No sticks, and/or metal poles of any type are permitted at any time.

Camera Policy

Non-professional cameras with a lens under 6" are permitted in the Coliseum. Professional cameras of any kind are NOT permitted without the proper team-issued media credential.

Photographs taken at RingCentral Coliseum cannot be used for any commercial purposes. Camera bags are not permitted inside of the Coliseum.

Canceled Events

If an event is canceled please retain your ticket and return to the original point of purchase for a refund.

Capital Corridor

Hop aboard the Capitol Corridor for a comfortable and convenient ride straight to RingCentral Coliseum on game days. With up to 32 daily trains between Sacramento and Oakland, and direct service to San Jose, it's easy to find one that fits your schedule. Call 1-877-9-RIDECC for more details.

Code of Conduct

RingCentral Coliseum, and the Oakland Athletics want all fans attending an event to have a fun, safe and enjoyable experience. Please review the fan code of conduct for the Oakland Athletics listed below:

Oakland Athletics Code of Conduct:

The Oakland Athletics are committed to creating a safe, comfortable and enjoyable experience. Our staff has been trained to proactively intervene where necessary to help ensure a family entertainment environment:

  • Guests will follow the specified policies regarding carry-in items. Guests will allow any acknowledged representative at the gate of entrance to search items being brought into the stadium.
  • Guests will show their ticket when requested and sit only in their ticketed seat.
  • The progress of the game will not be disrupted by guests' actions or unauthorized persons entering the playing field.
  • Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures.
  • Obscene or indecent clothing will not detract from the guest experience.
  • Guests will refrain from smoking in or near the coliseum. The stadium is a "Smoke Free" facility in accordance with O.M.C. 8.30.040. All types of smoking including e-cigarettes are prohibited on the property.
  • Guests will refrain from displays of affection not appropriate in a public, family setting.
  • Impaired or intoxicated guests will be handled in a prompt and safe manner.

The Oakland Athletics reserves unto itself the right to determine what constitutes unacceptable behavior. Any guest that fails to comply with any of the above stated policies is subject to ejection from the stadium and/or arrest.

Concierge Desk

There are two concierge desks to accommodate our Suite and Club Seat Holders. One is located near the Shibe Park Tavern entrance, directly behind section 217. The other is located in the East Side Club, directly behind section 242. All-Suite Holders should check-in with the Concierge Desk for access to their suite.

Customer Accomodations

The Season Ticket Services Office is located on the West Side of the coliseum between gates C and D, which is directly next to the West Side Club entrance.

Designated Driver Program

For Athletics Games:

Guests may sign up for the Designated Driver Program at any of the Guest Services Hubs located inside the stadium. The hubs can be found at Section 101, 134, and 217, as well as at the Guest Services Office at Section 126. Participants are asked to pledge to stay sober and be a designated driver for their party in exchange for a free soda to be redeemed during that day's game. Guests will also be entered into a raffle for a chance to win tickets to a 2018 World Series game or the 2019 MLB All-Star game. Guests must be 21 years old to participate in this program and to redeem the prizes.

Diaper Changing Stations

 

Women's Restrooms:

  • 100 Level concourse: 107, 112, 122, 127, 135, 139, 140, 145, 146, 148
  • 200 Level concourse: 208, 210, 219, 224, 226, 246
  • 300 Level concourse: 315, 319

Men's Restrooms:

  • 100 Level concourse: 103, 110, 124, 131, 138, 139, 146
  • 200 Level concourse: 206, 210, 220, 224, 228, 246
  • 300 Level concourse: 314

Directions

RingCentral Coliseum is conveniently located off California Interstate 880. For directions please visit the Getting Here page.

Access Routes:

  • Guests with tickets for sections 100-134, including Bleachers, should enter through C or D Gates. For access to sections 200-234 or Plaza Reserved, guests should use the Plaza Club Entrance, or either of the entrance gates (LL, MM) off the BART Plaza.

Disabled Access Seating

Wheelchair accessible seats are available for sale throughout RingCentral Coliseum. With the exception of the bleachers, all disabled seating is reserved. Companion seating is available at all wheelchair seating areas. All seating is subject to availability. To purchase ADA seating for coliseum concerts and family shows please contact Ticketmaster. For Oakland Athletics ADA seating please contact (877) 493-BALL. Guests who are inside the Coliseum and require reseating to accessible areas can be assisted by an Event Representative.

Drinking Fountains

  • Main Concourse: 103, 107, 112, 122, 127, 131, 136, 139, 138, 140, 144, 146, 147, 148
  • Club Concourse: 208, 210, 219, 220, 224, 226, 237, 238, 246, 247, 315, 319

Drop Off Locations

Guests can enter through the main 66th Avenue entrance to be directed to the drop off location. Guests can also be dropped off at the Coliseum BART Station, then walk across the pedestrian bridge to the Coliseum.

Ejection

The Oakland Athletics, the MLB, AEG or RingCentral Coliseum management, in their sole discretion, may refuse admission to or eject any ticket holder who is disorderly, uses vulgar or abusive language, throws objects, fights, impairs others' ability to enjoy the game, attempts to enter the playing field or who fails to comply with any RingCentral Coliseum policies or the terms printed on the reverse side of any admission ticket without any refund.

Additionally, when appropriate, revocation of season ticket privileges or arrest by law enforcement authorities will occur. By using any admission ticket and entering the coliseum, ticket holder expressly agrees to the terms and conditions printed on the reverse side of the ticket.

Please note that unauthorized sales activities of any kind are strictly prohibited within RingCentral Coliseum. Failure to comply will result in ejection.

Elevators

Westside of the stadium: Three elevators provide guests with disabilities access to the Club Concourse area. These elevators are accessed via the Plaza Club Entrance across from Oakland Arena.

Eastside of the stadium: Three elevators provide guests with disabilities access to all levels of the Eastside seating area, including the Plaza Suites, Plaza Reserved, Eastside Club Suites and Eastside Loge Suites. These elevators are accessed via the Main Concourse at Section 143 or via the BART Plaza.

Field Level Sections: Wheelchair accessible seating located in the Lower Box or MVP Box, Row 20, can be reached via the elevator located in Section 101 near the right field corner. This elevator is staffed by a Guest Services Team Member who will assist guests as they access the Lower Cross Aisle from the Main Concourse.

Emergencies

In case of an emergency please notify the nearest usher or security guard, or visit the West Side Customer Accommodations Office. To report any conduct concerns on event day, text your message and location to (510) 500-8787. Stadium Personnel will confirm your message and respond as appropriate.

Evacuation

Should there be an immediate need to evacuate RingCentral Coliseum; fans will be given instructions via the public address system. It is recommended that you familiarize yourself with the two exits nearest to your seats.

Event Booking

For more information, please visit our booking page.

Exit & Re-Entry Privileges

Exiting and re-entering the stadium with the same ticket is NOT permitted. RingCentral Coliseum is a "no re-entry" facility.

Fan Mail

Fan mail for the Oakland Athletics can be sent to the following addresses:

  • Oakland Athletics
    7000 Coliseum Way
    Oakland, CA 94621

First Aid

First Aid offices are located at the following locations:

  • 100 Level concourse: sections 109, 143.
  • 300 Level concourse: sections 317

If there is a medical emergency, please notify a coliseum employee or text 510.500.8787 with your location and the on-site medical team will be contacted.

Food & Beverage

Premium food and beverage services are offered by Spectra Food Services in the West Side Club, East Side Club, Suites, and in all premium seating areas. Traditional stadium concessions are also offered throughout the coliseum. Please visit our Dining & Entertainment page for more information.

Group Sales

Please see our Group Tickets page for information regarding group tickets to Monster Jam and Supercross. 
Group Sales for the Oakland Athletics can be obtained here.

Guest Conduct

RingCentral Coliseum strives to provide an entertaining and safe environment for all of our patrons. Fans who are found guilty of public intoxication, using offensive language, throwing objects or any other behavior deemed by Guest Services Representatives as disruptive or dangerous in nature are subject to ejection from the venue. The Oakland Athletics also adhere to their respective league's Fan Code of Conduct, which sets forth expected standards of decorum for all fans attending games.

Guest Services

Guest services booths are located on the main concourse outside of section 128 and on the upper concourse outside of section 215.

If you need assistance, please contact the nearest Guest Services Representative, (i.e. ushers, ticket takers, and security) with any questions or concerns during a game or other event at the RingCentral Coliseum. Guest services staff will assist you with any needs and will help direct you to services throughout the facilities.

Guests may also send a text message to 510.500.8787 and include your section, row and seat number where you need assistance. Please note this number cannot accept text messages that include videos or photos.

Lost & Found

Lost and Found articles are left at Guest Services located on the Main Concourse outside of section 126 until the end of an event. All unclaimed lost and found items are stored in the Oakland Arena administrative offices for 30 days. To contact lost and found, please call 510-383-4660 or email [email protected].

For Items lost at an Oakland Athletics game please fill out the form here 

Lost, Stolen, Destroyed, Forgotten Tickets

Lost, stolen, forgotten or destroyed concert and family show tickets should contact TicketMaster customer service at 1-800-462-2849.

Please note that any duplicated ticket issued will supersede the original for seating in Oakland Arena. Those using original tickets when duplicates have been issued will be questioned and denied entrance to Oakland Arena.

Mailing List

Sign up for our mailing list for information about events, special ticket promotions, and discount opportunities!

Merchandise

Merchandise stands can be found throughout the Coliseum and accept cash and credit cards.

Parking

Parking lots usually open two hours prior to the scheduled event time for all non-Athletics events. Accessible parking is located in the first two rows of the parking lot, closest to Oakland Arena and RingCentral Coliseum. Parking spaces accommodating vans are also available. To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card.

For concerts and family shows, parking costs $40 for cars and $85 for limousines and buses. Parking is first come first serve and can be paid at the gates.

  • For Oakland Athletics games, parking costs $30 for cars and $50 for limos and buses.

Spaces to accommodate vehicles are restricted to 20 feet long x 8 ft wide. Vehicles larger than 20 feet long x 8 ft wide may be directed to the RV/Bus Lot if space is available and will be charged the oversized rate (with the exception of Raider games.)

Any vehicle wider than 8 ft. may be subject to additional parking fees.

See the here for more information.

Prohibited Items

Please see our prohibited items page to see a complete list of prohibited items.

Public Transportation

The Coliseum BART station is located within convenient walking distance from Oakland Arena. Both BART and AC Transit make frequent stops at the Coliseum BART station, which is located on the east side of Oakland Arena and is connected to Oakland Arena via the overpass pedestrian bridge. Visit Bart.gov for more information.

Re-Entry Policy

No re-entry is permitted after you have exited RingCentral Coliseum turnstiles or gates. Please see a Guest Services Representative at the gate if you have extenuating circumstances.

Restrooms

Women's Restroom locations:

  • 100 Level concourse: 107, 112, 122, 127, 135, 139, 140, 145, 146, 148.
  • 200 Level concourse: 208, 210, 219, 224, 226, 238 & 246 in the East Side Club, and 215 in the West Side Club.
  • 300 Level concourse: 315, 319.

Men's Restroom locations:

  • 100 Level concourse: 103, 110, 124, 131, 138, 139, 146, 147.
  • 200 Level concourse: 206, 210, 220, 224, 228, 237 & 247 in the East Side Club, and 215 in the West Side Club.
  • 300 Level concourse: 314, 320.

Security

RingCentral Coliseum staff is committed to ensuring a safe and fun environment for everyone. As a security measure, coolers, backpacks and other large bags are not allowed into the Coliseum. Venue staff will deny entry into the facility to those who carry any of the items mentioned until they are stored elsewhere by the ticket holder. RingCentral Coliseum will not assume the responsibility for the storage of any of these items.

Smoking Policy

No smoking of any kind is permitted in RingCentral Coliseum. Patrons who fail to comply with this policy may be subject to ejection from the venue. Contact a Guest Services Representative for assistance.

Suites

Luxury suites are an extraordinary way to show clients their continued business is appreciated. Many options are available to help you provide a private and luxurious setting that's perfect for any special group event.

  • For suites for Monster Jam, Supercross, or events other than MLB games, please email [email protected].
  • For suite information during Oakland Athletics games, email [email protected].

Ticket Re-Selling Policy

Oakland City Ordinance No. 7311 CMS, Section 6-3.19, prohibits the sale of tickets and any other articles (except at authorized ticket booths) within any public building, or on public grounds at Oakland Arena or RingCentral Coliseum and public parking lots adjacent thereto. Those found selling tickets on Oakland Arena or RingCentral Coliseum property are subject to arrest.

Ticket Sales

Ticket sales for concerts, family shows and special events can be accessed through Ticketmaster, or by making a visit to the Box Office.

Tours

Please visit the Athletics Tours site for Coliseum Tours.

Transportation

BART
The BART Coliseum Station is located on the East side of RingCentral Coliseum and is accessible by a pedestrian walk-over bridge, which connects the Coliseum to the BART station. Please visit our Public Transportation page or visit Bart.gov for information on how to access the Oakland Arena from BART.

Rideshare

For Oakland A's Games:

Uber and Lyft cars may drop guests off at Gates C and D prior to or during game time. Guests may be picked up by a ride sharing service in Parking Lot B immediately following the conclusion of the game.

For Non-Oakland A's events:

Uber and Lyft can proceed through the main entrance at 66th Avenue in the far west lane and be directed to the rideshare pick-up location.

Taxis

Clearly-marked taxis can drop off at most places around the site. Taxis will be encouraged to enter Baldwin Gate and proceed to Taxi Stand for pickup (Taxis can also enter 66th)

AC Transit (Bus)
AC Transit services Alameda County. Patrons should take AC Transit to the Coliseum BART station and utilize the pedestrian walk-over bridge which connects the BART station to the Coliseum. The walk-over and BART station are located on the East side of RingCentral Coliseum. For more info, please call: (510) 839-2882.

Accessible Parking
Parking for patrons with disabilities is located in the first two (2) rows of the parking lot closest to Oakland Arena and RingCentral Coliseum. Spaces to accommodate vans are also available. To gain access to this accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card. For more information visit our Accessibility page.

Auto Drop Off & Pick Up Areas

During events, our disabled drop-off and pick-up area is located on the North and South ramps leading up to the Plaza. The Plaza is the area between Oakland Arena and RingCentral Coliseum where the Arena 's Box Office is located. Disabled guests may also be dropped off or picked up in front of Gates C & D at Coliseum.

Traffic Updates

For up-to-date traffic information on event days, tune to radio station 530 AM. The station transmits within a two-mile radius of Oakland Arena and RingCentral Coliseum. 

Additional traffic updates can be viewed on the venue's social media pages.

Wheelchairs

Wheelchairs are permitted at RingCentral Coliseum.

For more information, please visit our Accessibility page.

Will Call

The “Will Call” window is located on the Plaza Level at the Oakland Arena Box Office. A valid, Government-issued photo identification is required to pick up tickets.